Frequently Asked Questions
“Regrant failed” error when trying to restore in-app purchase. (iOS)
This is caused by using two different Apple ID’s when downloading the app and trying to restore your previous purchase. You have two options to solve that problem as follows:
- Option 1: Delete the app from your device and log out from the AppStore on device. Locate the Apple ID you’ve used to purchase in-app item. Login to AppStore using that ID, re-download the app. Now when you try to restore in-app item, it should work.
- Option 2: Instead of using the Restore option, just go ahead with the Buy option. The store remembers that you have already “unlocked” the app. As long as you are using the same Apple ID that you used when you originally made the purchase, you will not be charged again.
Last Updated 10 years ago