Frequently Asked Questions

Error: "Package File is Invalid" (Android)
This issue usually occurs when information packets are missing or corrupted due to an unstable or slow connection.

This issue can be resolved by switching to a faster or more stable connection and clearing the cache from the Google Play Store app:
Clearing the cache from the Google Play Store App
  1. On your Android device, from the Home screen select Menu.
  2. Select Settings from the Menu; navigate to and select Applications.
  3. Select Manage applications; navigate to and select Google Play Store.
  4. Tap on Force close/stop; tap OK, if prompted.
  5. Tap on Clear cache.

Last Updated 6 years ago

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