Frequently Asked Questions

I can't install apps from App Store (iOS)
In order to resolve that problem you may try to close the App Store and reboot your iOS device.

  1. Tap the home button twice. Locate the App Store App. Then swipe up on the App Store mini screen to close the app.
  2. Reboot the device by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the device start up.
  3. If that doesn't work, try resetting your router. Unplug it for about 30 seconds and then plug it back in again.
If that won't work, you may also try to change DNS servers on your modem/router.

Last Updated 6 years ago

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