Frequently Asked Questions
I can't install apps from App Store (iOS)
In order to resolve that problem you may try to close the App Store and reboot your iOS device.
- Tap the home button twice. Locate the App Store App. Then swipe up on the App Store mini screen to close the app.
- Reboot the device by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the device start up.
- If that doesn't work, try resetting your router. Unplug it for about 30 seconds and then plug it back in again.
Last Updated 6 years ago