Frequently Asked Questions

Sometimes the device switches apps or the app gets closed. Can anything be done about this? (iOS)

The issue is caused by an iOS setting. In iOS 4.3+ there is a feature called “Multitasking Gestures”. As kids sometimes placing their whole hand or multiple hands on the screen, it can trigger multitasking gestures. We recommend going to “Settings -> General” and turn off “Multitasking Gestures” to prevent that problem.

Last Updated 10 years ago

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